Terms & Condition

Terms of Use

Your use of the Fidel Softech Ltd. Website www.fidelsoftech.com (the “Site”) and all features provided in the Site are governed by the terms and conditions mentioned below (“these Terms”). By accessing or using the Site, you agree to be bound by these Terms.

These Terms are subject to change from time to time. Hence, you are requested to refer to these Terms from time to time on notice of change being given to you. Your continued use of the Site will mean that You accept and agree to the revisions.

Privacy & Security

You shall be responsible for maintaining the confidentiality of your identifiable information shared with us.

The personal information / data provided to Fidel by you during the course of usage of the Site will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. You agree to immediately notify Fidel of any unauthorized use of your account or any other breach of security.

Use of Website

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way that is unlawful, illegal, fraudulent, or harmful.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material.


Fidel does not warrant that the website or its services will be error-free or uninterrupted.
Fidel does not make any representations or warranties regarding the accuracy, reliability, completeness, or timeliness of any Content available on the website.

Refund & Cancellation Policy

At Fidel, we are committed to providing high-quality services to our customers. We understand that there may be instances where a customer needs to cancel an service or request a refund. Our refund and cancellation policy is designed to ensure that our customers have a clear understanding of our policies and procedures.

To request a refund or cancellation, customers should contact Fidel team through our website or email. Our team will review the request and determine if the customer is eligible for a refund or cancellation. write to us on sales@fidelsoftech.com or call us on +91-20-49007800

Please note that Fidel reserves the right to modify this refund and cancellation policy at any time without prior notice. We encourage our customers to review this policy periodically to stay informed of any changes.

Pricing in INR

Fidel may offer different pricing plans for their various services, which may be priced in INR. The pricing may depend on factors such as the specific size of projects or services.

Fidel may also offer customized pricing plans for enterprise clients, which may include volume discounts or tailored features to meet the specific needs of the client’s business.

For accurate and up-to-date pricing information, it is recommended to connect our sales service team on +91-20-49007800 or call us on +91-20-49007800.

Privacy Policy

We know that you care about your personal data and how it is used, and we want you to trust that Fidel uses your personal data carefully.

Please refer the Privacy Policy at www.fidelsoftech.com/fidelsoftech-privacy-cookies-policy/ to know more.

Domain details

Our Office

Fidel Softech Ltd.
(Formerly known as Fidel Softech Pvt. Ltd.)

2nd Floor, West Wing,
Marisoft IT Park 3,
Kalyani Nagar,
Pune-411014. India.

Contact Us

Call :+91-20-49007800
Email : sales@fidelsoftech.com