Bilingual Staffing & Consulting
Augmenting customer service is a continual process, and also one of the most imminent agendas of every company in the world. In the view that every company in the world wants to explore new markets, and expand its operations on the global business horizon, languages are becoming an increasingly critical element in determining the success of every business.
Now, regardless of how essential languages are, hiring translators for the language of every region isn’t feasible for every company. Often, companies are tight on the budget, and hence, they cannot have a separate team of translators spread across the globe. In such a situation, the best and most sustainable solution comes from bilingual staffing.
As a global company, we, at Fidel, understand the role that languages play in the success of every business. In this view, we offer the best bilingual staffing services to our diverse clientele.
Our bilingual staffing services include a comprehensive range of tasks right from understanding your requirement, and providing consultation on the kind of resources you may need (based on your objectives) to searching for bilingual resources, screening, shortlisting, interviewing, and recruiting.
So, when it comes to bilingual resources, you only have to discuss your requirement with us, and we find, and hire the best bilingual employees on a temporary, contractual, as well as permanent basis. Partnering with us helps you save money, time, and energy that you may otherwise incur in hiring translators, or dealing with the hassles of searching for bilingual resources.
Our Bilingual Staffing and Consulting Services
Our bilingual staffing and consulting services and procedure represent a set of tasks that help you find the right bilingual employee for your company. Here’s how we provide the best multilingual employees for your company, on a permanent, contractual, or temporary basis, no matter your business, or industry.
Understanding your Needs, Consulting, and Planning
This is one of the most crucial parts of our service proposition. We understand your needs thoroughly, provide consultation wherever you need, and chalk out a plan that aims at hiring the best multilingual employees.
Floating the requirement to our Associates
Once we finalize the need, we get our nationwide network of associates to work on your requirement. Our associates scan various databases to shortlistcandidates that best suit your requirement.
Pre-Screening of Candidates
We screen the candidates to filter the best talent further so that you only get the most trustworthy candidates that are closely aligned with your needs.
Interviewing the Candidates
We conduct an extensive interview session comprising various rounds that examine the candidates on multiple fronts, including language, technical skills, aptitude, communication, and any other parameters as you may deem necessary, or based on your business requirement. We also arrange a final round with your panel if you demand.
Recruiting the Finalized Candidate
We hire the finalized candidate based on his/ her scores across various parameters, suitability, and alignment with the needs and demands of your business. Such an organized approach helps us recruit the best, most trustworthy, and the most aligned bilingual people for your company.
Benefits of Hiring Bilingual Employees
Hiring bilingual resources benefits in you in various ways. Here are five reasons that make hiring bilingual resources a must in today’s competitive business environment.
Save Hiring Cost
For instance, hire a technology professional, and then hire a translator, and pay both of them. The result is higher administrative costs! Instead, employ bilingual resources that are technical proficient as well, and save on salaries, employee benefits, and other administration costs.
Bilingual People Process Information More Quickly
Bilingual people are habitual at processing two languages, and hence prove better, and quicker problem solvers.
Enhanced Customer Service
A bilingual technology professional, not only develops technology for the clients, but also improves customer service by interacting in their language, thereby comforting them, and working to their delight.
Bilingual people may not be officially qualified to translate written documents. But, their proficiency in the language proves useful in instant proofreading. So, a bilingual employee can at least tell if something sounds appropriate, or otherwise.
Bilingual staff Improve your Localization Efforts
Language is the most significant aspect of localization, and this is where bilingual staff prove useful. They can speak the language of the target audience and talk to consumers in their language. It helps you enhance your localization efforts.
Why Choose Fidel for Bilingual Staffing and Consulting?
Here are some reasons why you must choose as your bilingual staffing and consulting partner.
Our process is well-defined and comprehensive. We have meticulously planned our process to empower you with the best bilingual resources for your company.
Extremely Focused and Result-Oriented Hiring Process:
Our hiring process focuses on results on getting you the right bilingual resources in the stipulated time.
Widespread Network of Associates:
One of our core strengths is the extensive network of associates spread throughout the country. It helps us extend the scope of the search and find the best talent from various geographies. So, you don’t restrict your talent base to a particular region. In fact, you get to explore potential resources from multiple areas and therefore get better people in a relatively short time.
Provision of Onsite as well as Offsite Resources:
We offer onsite as well as offsite resources based on your needs, and logistical, and financial feasibility. We provide bilingual staff on a project basis, contractual basis. Besides, we also help you hire permanent bilingual resources.
Experience of Hiring for a Wide Range of Industries:
We hire bilingual resources for a variety of industries. Such a diverse expertise puts us in a better position to work as your bilingual staffing and consulting partner.