Enterprise Solutions Support, Services
and Resources
Customizing Enterprise Solutions to suit user requirements, expert resources to manage and support.
With over two decades of proven experience in delivering robust, scalable, and business-critical IT solutions, we specialize in Enterprise Solutions including ServiceNow, Infor Syteline, and Power BI. Our services span the complete lifecycle—from greenfield implementations to out-of-the-box deployments, customizations, 3rd party integrations, and ongoing maintenance.
Whether you’re looking for turnkey fixed price project delivery, professional services, or time and material engagement, our flexible service models are designed to align with your project needs, timelines, and budgets.
How We Deliver
Our delivery model is built on the pillars of agility, collaboration, and quality. With a team of 300+ IT professionals and a strong network of technology partners, we bring together deep domain expertise and niche technical capabilities. Our project management practices follow both Agile and Waterfall methodologies—ensuring clarity, predictability, and timely delivery.
We leverage tools such as JIRA, ServiceNow, Microsoft Teams, and Confluence for seamless project tracking and communication. For integrations and custom development, our teams are proficient with REST/SOAP APIs, .NET, Java, Python, and modern ETL/data integration tools.
Global Presence, Local Understanding
With offices in the US, Japan, and India, we are strategically positioned to support global rollouts and regional implementations. Our 65+ onsite bilingual staff members in Japan provide critical local language and cultural support for our Japanese clientele, while our India delivery center ensures scalability and 24/7 support capabilities. Our US office facilitates collaboration with North American clients in real-time.
This global delivery model allows us to offer onsite, remote, or hybrid support models to fit your operational preferences.
Beyond the Mainstream
While we are known for our strength in ServiceNow, Infor Syteline, and Power BI, we also have a proven track record of building teams around niche enterprise solutions such as Palo Alto Networks, Splunk, and Oracle BRM. In the past, we’ve successfully delivered solutions for Sterling Commerce (SCM) and SAP (FICO) by assembling focused teams tailored to client requirements.
If you have a unique need for a specific enterprise solution or technology stack, we can rapidly mobilize specialized teams with the right blend of skills—either from our in-house talent pool or through trusted partnerships.
Trusted by 100s of Clients
Since 2004, we have proudly partnered with hundreds of clients across industries, helping them unlock value from enterprise IT solutions. Our commitment to quality, transparency, and customer success has helped us build lasting relationships that span years and continents.
Enterprise Solutions & Services
FinTech Solutions
Our FinTech solutions leverage a broad array of cutting edge technologies and integrate the latest AI and ML capabilities. Our FinTech solutions simplify and expedite financial transactions. They create audit trails, enable comprehensive expense management, and provide money lending solutions to help financial players remain competent in their line of business. Besides, our FinTech solutions are secure and hence used by large banking and financial players throughout the world.
FinTech Solutions
SAP Localization Services
SAP is one of the world’s leading software solution for ERP and management of business processes. Fidel is an SAP language partner. We helped to provide best-of-class translation, localization, content creation & sap report translation services. Fidel also offers SAP UI, documentation, reports, and support.
SAP Localization Services
Infor SyteLine Support Services
Infor SyteLine addresses the requirement. It is a manufacturing ERP helping manufacturers streamline business processes across various critical areas, including finance, production, supply chain, etc. At Fidel, we provide Infor SyteLine support services to help manufacturers optimize the benefits of the ERP and plan their manufacturing activity more efficiently. Here’s more to our Infor SyteLine support.
Infor SyteLine Support Services
Data Analytics Services
We enable companies to make better and prudent use of data through our comprehensive and customized data analytics solutions. Our Data Analytics services include Data Identification and Cleansing, Data Modeling and Analytics, Reporting, Vernacular Data Creation, Sentiment Analytics, Sales Analytics, Marketing Analytics, Customer Analytics, HR Analytics, Operational Analytics, and Performance Analytics.
Through these data analytics services and solutions, we help our clients to process data generated across each of these business areas and enable better decision making.
Data Analytics Services
New Technologies Lab
At Fidel, we provide Lab as a Service to support our clients’ innovations by enabling quicker prototyping, testing, and launching their digital products in a faster and better manner.
New Technologies Lab
ServiceNow Support Services
As one of the leading ServiceNow players across the globe, we provide a comprehensive range of ServiceNow services including, ServiceNow Development and Support, ServiceNow Resources, ServiceNow Consulting, ServiceNow Implementation, ServiceNow Migration, and ServiceNow Managed Services. Our experts help you optimize your ServiceNow investments and also align them with your business to maximum results.
ServiceNow Support Services
Fidel IoT Solutions (FIoTs)
Our IoT solutions optimize the power of IoT and help businesses interconnect their systems and devices through the internet. We provide customized IoT solutions that deliver the desired outcome by assisting companies across various business domains leveraging the internet to their benefit.
Connect with us for Enterprise Solutions Services, Support
and Resources
For the best Enterprise solution resources, or to discuss your requirement with us, write to us at sales@fidelsoftech.com and we will be delighted to be your IT solutions partner. Fill the form and get in touch if you have any questions or doubts and we will get in touch with you shortly.
