Data Analytics Services
Utilize data analytics support services to discover new insights and define strategies for business growth.
In today’s digital age, businesses generate massive volumes of data daily—but surprisingly, a large portion of it remains unused. Data analytics services help bridge this gap by analyzing raw data to uncover patterns, trends, and actionable insights. These insights empower businesses to make informed decisions, forecast outcomes more accurately, and stay competitive in a data-driven world.
Fidel helps businesses across industries – such as retail, healthcare, banking, and pharma – transform raw datasets into business-ready insights. With expertise in tools like SQL Server, MongoDB, Python, Power BI, Tableau, and advanced technologies like TensorFlow and speech-to-text, Fidel enables smarter decision-making through tailored data analytics solutions.
Our Data Analytics Services
As one of the best data analytics support companies, Fidel offers the most comprehensive data analytics support covering a wide range of services.
Big Data Analytics
Fidel harnesses the power of big data to deliver actionable insights that drive business success. We work with advanced big data frameworks to process large volumes of structured and unstructured data in real time. With a focus on data security and compliance, Fidel ensures that big data analytics solutions meet the highest industry standards.
Data Visualization
Fidel transforms complex data into meaningful visual representations, enabling organizations to comprehend patterns, trends, and outliers effortlessly. Using cutting-edge visualization tools, we create dashboards, reports, and interactive visual aids tailored to client requirements. By combining creativity with precision, Fidel ensures every visual story drives value and clarity.
Data Identification and Cleansing
Fidel works with departments across various verticals of the organization, identifies data sources, and then works closely with the team to pick out key data, cleanse it, and compile it in a database or a repository. We deploy bilingual business analysts, and onsite engineers to ensure data security, confidentiality, and quality.
Data Modeling and Analytics
Our expert data professionals leverage various tools and technologies, coupled with their experience to identify key impact areas. They then start working on the data. Our data scientists work onsite to model the data and ensure iterative work to achieve the desired goals.
Reporting
Our data professionals use the latest and business-specific tools, and technologies develop reports and maintain them on an ongoing basis. Some of them include Domo, Tableau, and Power BI.
Vernacular Data Creation
Fidel’s data professionals work with a range of AI engines, and Chatbots to create data that further proves helpful in training the engines. Our expertise in several South Asian and ASEAN languages, helps us provide other services such as transcriptions and annotations, to deliver data in a format relevant to the client’s business.
Sentiment Analytics
Our comprehensive sentiment analytics helps clients align their operations and bring in improvements based on customer feedback. We do so through contact center analysis, wherein our experts collect data for analysis, transcription, and then conduct thorough sentiment analysis to understand the client’s pain points, and their concerns while dealing with a particular service.
Sales Analytics
We help you optimize your Salesforce use and regional strategies to get the best out of your sales teams. Our data professionals help you make market projections and compute the sales potential of a particular area, consumer-base, product, and service to help you align your strategies.
Marketing Analytics
We apply the latest and relevant tools and techniques to measure the effectiveness of market spending and project RoI. Besides, our data scientists help you fetch the necessary insights from your social media efforts to understand customer sentiments, and also identify market trends. We also help you improve multi-channel attribution models to find the most effective marketing channels for optimal and sustainable results.
Customer Analytics
To help you analyze your customers, and know them well to devise strategies that work, provide offerings that resonate with them, and create services and products that they need.
HR Analytics
Assess and analyze the efficiency and effectiveness of your HR operations to streamline various processes, including hiring, training, payroll, employee administration, compliance, etc.
Operational Analytics
Fidel’s operational analytics services help you measure your business’s existing and real-time operations. Our professionals help process data that converts into insights that help you make the necessary changes in your existing operational workflows and procedures to align it with the results that match your consumers’ expectations.
Performance Analytics
Our performance analytical support helps you leverage data relating to the performance of every unit across the organization. The insights prove a guideline to bring the necessary improvements in departmental and organizational performance, thereby also increasing customer satisfaction levels.
Why Choose Fidel for Data Analytics Support?
Here are five reasons why you must choose Fidel as a data analyst provider –
Experienced and Certified Data Analytics Resources
We have a team of experienced and certified data professionals that use the latest tools and technologies, and leverage their experience, along with business-specific strategic expertise to ensure the best results.
Broad Range of Data Analytical Support
Our range of data analytical support services include performance analytics, HR analytics, sales analytics, marketing analytics, customer analytics, etc. The range of our services and expertise makes us a bankable data analytics support partner amidst the competitive business environment.
Diverse Industry Experience
We continue to work with a range of industries and businesses of varying sizes across the business horizon. That enables us to handle more complex projects and deliver sustainable analytical solutions to our clients.
Organized Data Analytical Process
We follow an organized data analytics process that involves everything from understanding your requirement to providing insights that help you resolve your business concerns, and make the necessary improvements to achieve the objectives.
Bilingual Support
A lot of our data professionals are bilingual. It helps us in delivering more personalized service to you.
Data Analytics Insights
Data Analytics Services FAQ
1. What is Data Analytics Support Services?
Data analytics support involves collecting, cleaning, analyzing, and visualizing business data to gain actionable insights. At Fidel, we turn your raw datasets into business-ready intelligence that supports growth and strategic decisions.
2. Can you integrate data from multiple sources for analysis?
Yes. Fidel’s data experts specialize in aggregating data from CRMs, ERPs, spreadsheets, cloud applications, and legacy systems to create a unified dataset for deeper and more accurate analysis.
3. What tools and technologies are used in data analytics?
Data analytics can involve SQL, Python, Power BI, Tableau, and TensorFlow, among others. Fidel uses a combination of open-source and enterprise tools to deliver customized analytics solutions.
4. How does data visualization add value in business?
Data visualization simplifies complex data and helps stakeholders quickly grasp trends, patterns, and anomalies. At Fidel, we design intuitive dashboards and visuals that enable faster decision-making, improved strategic planning, and clearer communication across departments.
5. What is the process of data cleaning and why is it needed?
Data cleaning removes errors, duplicates, and irrelevant data to ensure high-quality analysis. Fidel’s bilingual data experts ensure every dataset is accurate, secure, and ready for interpretation.
6. How secure is my data during analytics processing?
Fidel ensures full data confidentiality and follows global data security protocols. All processing happens through secure systems with controlled access and encryption standards.
7. Do you offer support for vernacular or multilingual datasets?
Yes, we do. Fidel provides vernacular data creation and annotation services in over 200 Indian and international languages, making our solutions ideal for regional markets and training AI systems.
8. Can you help us convert unstructured data into usable insights?
Yes, Fidel specializes in processing unstructured data—like emails, call transcripts, and social media—into structured formats that are ready for analysis and insight generation.
9. When can we start seeing results after onboarding data analytics services?
The timeline depends on the complexity and volume of your data, but in most cases, initial insights are available within a few weeks. Fidel follows an agile approach to ensure you start seeing measurable outcomes early in the engagement.
10. How can I start using data analytics services?
You can start by sharing your challenges or data-related needs with our team. Fidel offers a free consultation to assess your current state and propose a strategic analytics roadmap.
Connect with Fidel for Data Analytics Services
Connect with us at sales@fidelsoftech.com for the best data analytical support. Fill the form and get in touch if you have any questions or doubts and we will get in touch with you shortly.
