Meet Fidel Team at ET GCC Growth Summit 2025, Pune
2/5/2025
Fidel is participating in the ET GCC Growth Summit 2025, on 7th May at Hotel Conrad, Pune.
This summit serves as a vital platform where thought leaders, innovators, and key stakeholders from global capability centers (GCCs) converge to explore transformative business strategies. Attendees will engage in meaningful discussions and exchange valuable insights regarding the evolving role of GCCs in the rapidly changing landscape of the global digital economy. The event promises to foster collaboration and inspire new ideas that can drive growth and innovation in the industry.
We warmly invite you to visit Booth No. 1, where Fidel will present its specialized services and solutions tailored to meet the diverse needs of GCCs across industries. Meet Prachi Kulkarni, Fidel`s Managing Director and Vineet Kunchur, Senior Manager, at our booth.
As global businesses continue to expand their footprints in India through GCCs, Fidel plays a strategic role in enabling their growth by offering integrated solutions across technology, talent, security and multilingual capabilities. With years of experience working closely with international corporations, we understand the nuances of GCC operations and offer highly customizable services designed for agility, scalability and efficiency.
Fidel’s key offerings for supporting GCCs include:
1. Multilingual Teams
In today’s interconnected business environment, language can be a barrier – or a bridge. Fidel provides multilingual professionals proficient in over 200 languages, including major Asian, European and Indian languages. Whether it’s customer support, localization, content management, or BPO operations, Fidel’s multilingual teams help GCCs deliver seamless services across global markets.
2. IT Resources on Contract
With digital transformation driving the demand for specialized IT talent, Fidel offers flexible IT staffing solutions through its pool of experienced developers, engineers, testers and support personnel. Fidel’s contractual IT resource model enables GCCs to rapidly scale teams based on project requirements, thereby reducing hiring overheads and time-to-deployment. This model is particularly beneficial for GCCs looking to maintain lean, agile operations without compromising on technical expertise.
3. End-to-end IT Support
Fidel provides end-to-end IT support services that are designed to meet the high-performance demands of GCCs. From infrastructure management and application support to cloud services and DevOps, Fidel’s technical teams operate with a proactive approach to minimize downtime and maximize operational efficiency. These services are delivered with robust SLAs and backed by certified professionals.
4. Security and VAPT Services
Cybersecurity is a critical concern for GCCs managing sensitive global data. Fidel offers a suite of Vulnerability Assessment and Penetration Testing (VAPT) services that ensure your digital infrastructure is secure and compliant with international standards. Fidel’s security experts identify and mitigate risks across networks, applications and cloud environments, empowering GCCs to operate with confidence and resilience.
5. Japan Capability Center
Fidel has 20+ years of expertise in the Japanese business ecosystem. Through the Japan Capability Center, Fidel offers specialized support to Japanese GCCs and companies entering the Indian market. This includes bilingual professionals, cultural training, Japan-specific IT and business process support and local market entry consulting. The center acts as a one-stop solution for Japanese firms seeking smooth integration and operational efficiency in India.
The ET GCC Growth Summit 2025 offers an excellent platform for interacting with industry leaders and exploring collaborative opportunities for empowering GCCs with its tailored solutions.
Fidel looks forward to engaging in meaningful conversations about the future of GCCs and how businesses can harness the power of language, technology and talent to drive sustainable growth in the ET GCC Growth Summit, Pune.
For more information or to schedule a meeting with our team during the summit, please write to us at sales@fidelsoftech.com.
Ref. No – FN05251169