AWS Case Study: Healthcare IT Infrastructure Services
About the Client
The client is a leading organization in the Healthcare and Hospital industry, offering a range of digital healthcare solutions and services. To enhance its operational efficiency and patient experience, the client aimed to host its Laravel-based web application on a robust, scalable, and secure cloud infrastructure. Read below about the healthcare IT infrastructure services case study.
Healthcare Cloud Support Client Requirements
The client sought a reliable and high-performance AWS infrastructure to support its growing digital platform. The primary objectives included:
- Hosting a scalable Laravel application with high availability and low latency.
- Managing a MySQL RDS database with automated backups and recovery mechanisms.
- Setting up secure data storage using Amazon S3 integrated with CloudFront for faster global content delivery.
- Enforcing stringent security controls through AWS IAM policies, MFA, and WAF.
- Implementing cost optimization measures to ensure efficient cloud resource utilization.
- Enabling proactive monitoring and automated incident response for minimal downtime and uninterrupted service delivery.
Healthcare IT Infrastructure Services – Project Details
Technologies & Tools:
AWS EC2, RDS (MySQL), S3, CloudFront, Route 53, IAM, CloudWatch, AWS Backup, ALB, WAF
Client Location:
India
Healthcare IT Infrastructure Challenges:
Migrating the Centralized Monitoring System to AWS had several challenges:

Security Compliance
Ensuring strict adherence to AWS security best practices and healthcare industry compliance standards required a well-structured identity management and access control strategy.

Backup and Disaster Recovery
Manual backup procedures were inefficient and prone to errors, increasing the risk of data loss during system failures or maintenance activities.

Monitoring and Incident Response
The absence of a real-time monitoring mechanism limited visibility into performance issues, potentially leading to service interruptions and degraded user experiences.

Cost Optimization
With multiple AWS services in use, managing operational costs was a key concern. Idle EC2 instances, unused EBS volumes, and lack of automated scheduling risked inflating monthly cloud expenses.
Hospital IT Infrastructure Solutions:
To address the client’s needs, Fidel implemented a comprehensive AWS infrastructure solution focusing on scalability, automation, security, and resilience.

Strengthening Security and Compliance
- Enforced IAM least-privilege policies and enabled Multi-Factor Authentication (MFA) for all privileged users.
- Deployed AWS Web Application Firewall (WAF) to protect against common web exploits and DDoS attacks.
- Configured security groups and network ACLs for controlled access and continuous compliance monitoring.

Automated Backup and Disaster Recovery
- Utilized AWS Backup for centralized, automated backup management across all services.
- Configured automated RDS backups and snapshots for database protection.
- Conducted disaster recovery (DR) drills to validate backup integrity and ensure rapid restoration in case of incidents.

Monitoring, Alerts, and Incident Response
- Deployed Amazon CloudWatch to collect metrics, monitor system performance, and log key application events.
- Integrated Amazon SNS notifications for real-time alerting, enabling faster response to anomalies.
- Established incident response workflows for quick mitigation, reducing potential downtime.

Cost Optimization and Resource Management
- Implemented AWS Budgets and Cost Explorer for proactive cost tracking and forecasting.
- Configured CloudWatch alerts to identify idle resources and introduced automated instance start/stop schedules to optimize usage.
- Performed rightsizing of EC2 instances and removed unused EBS volumes to ensure efficient spending.
Results
Through the strategic implementation of AWS services, Fidel delivered measurable improvements across cost, performance, and security:
Improved Reliability and Uptime:
System reliability and response efficiency improved by 40%, supported by proactive CloudWatch monitoring and SNS-driven alerting.
Zero Data Loss:
Ensured via automated RDS backups, AWS Backup integration, and verified disaster recovery procedures.
Enhanced Security Posture:
Achieved 100% MFA enforcement, least-privilege IAM access, and continuous compliance validation.
28% Reduction in Infrastructure Costs:
Achieved through automated scheduling, resource optimization, and real-time budget monitoring.
Conclusion –
This project showcases Fidel’s expertise in designing and deploying cloud-native, secure, and cost-efficient AWS infrastructures tailored to specific business needs. By implementing automation, security best practices, and proactive monitoring, Fidel enabled the healthcare client to achieve greater operational efficiency, cost control, and service reliability — setting a strong foundation for future scalability.
Contact Us for Healthcare IT Infrastructure Support
Looking to migrate or optimize your application infrastructure on AWS?
Get in touch with Fidel for healthcare IT infrastructure services. Contact us at sales@fidelsoftech.com.