[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.fidelsoftech.com\/news-and-blogs\/wp-content\/uploads\/2023\/04\/servicenow-implementation-best-practices-for-global-organizations.jpg” alt=”ServiceNow Implementation Best Practices for Global Organizations ” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” custom_padding=”10px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|130px||130px|false|true” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|0px||0px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_post_title][et_pb_text _builder_version=”4.27.4″ _dynamic_attributes=”content” _module_preset=”default” text_font_size=”17px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ locked=”off”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9jYXRlZ29yaWVzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9uIiwic2VwYXJhdG9yIjoiIHwgIiwiY2F0ZWdvcnlfdHlwZSI6ImNhdGVnb3J5In19@[\/et_pb_text][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
ServiceNow implementation involves deploying and configuring the ServiceNow platform. The platform helps global enterprises automate and streamline various business processes concerning customer service, ITSM, HR, etc. Successful ServiceNow implementation<\/a> requires professionals to adhere to some proven practices. As ServiceNow experts, FidelSoftech discusses the ten most vital ones.<\/p>\n Following the best ServiceNow implementation practices enables MNCs to leverage the platform optimally and reap the best possible returns from their ServiceNow investment. Although experts like FidelSoftech handhold you through the process of ServiceNow implementation, knowing what to do while implementing ServiceNow can help.<\/p>\n Define your business needs, goals, and problems accurately to ensure you make the right choice amidst the numerous options available. You should make a choice that fits well within your existing workflows. If you are unsure about a solution, you can try out ServiceNow\u2019s free trial to vet the available options.<\/p>\n The next step is to configure ServiceNow appropriately. Companies like FidelSoftech can help you do that seamlessly. It includes setting up user groups, authorizations, and roles and configuring the various models to meet the specific needs of your business.<\/p>\n Ensure you train your users before going live. It will help them use the platform\u2019s features and functionalities optimally. You can have your authorized ServiceNow partner conduct training either in-person or through webinars, etc.<\/p>\n Scaling up immediately to take full advantage of the platform might be tempting. But avoid doing that. Begin with a small and manageable project before implementing ServiceNow at the organizational level. Starting small will help you and your users to adapt to the platform, handle issues that may arise, and thus use the platform optimally.<\/p>\n Once you feel confident about the platform\u2019s use and have resolved most teething issues, you can start scaling up gradually.<\/p>\n This is another crucial aspect. Often, companies attempt to leverage ServiceNow\u2019s high customization capabilities. But you should avoid doing that, as excessive customization can make the platform highly complex. Instead, you must plan customization with your ServiceNow partner and identify the areas of customization.<\/p>\n ServiceNow is an evolved platform that thoroughly understands its client\u2019s needs. Accordingly, it offers a range of out-of-the-box functionalities that you can use to achieve your goals without requiring you to reinvent the wheel. Leveraging these features and functionalities can save time and effort in building things from scratch.<\/p>\n While implementing ServiceNow, ensure your data is consistent, accurate, and updated. Do this before you migrate to the platform. It will help you ensure that your processes and workflows are running as seamlessly as before.<\/p>\n You\u2019ve implemented ServiceNow and are all set to go live. But hold on. Instead of going live at once, do so in phases. A phased approach can help you make the required changes before fully migrating to the platform. Besides, a phased go-live process can allow users to adapt to the platform.<\/p>\n Continuous monitoring and adjusting are key to successfully implementing your ServiceNow platform. Accordingly, you should have your authorized ServiceNow partner change configurations as required, add new features or functionalities, change user access, and ensure regular updates to keep the platform competent and efficient.<\/p>\n Managing ServiceNow can get complex and highly technical. Instead of hiring full-time resources, you can partner with a company like FidelSoftech that can take care of technical issues and provide you with the assistance you need at all times.<\/p>\n So, these were the best practices involved in ServiceNow implementation. Connect with us at sales@fidelsoftech.com<\/a> to learn more about our 24\/7 ServiceNow support. Our experts will be happy to help you with a comprehensive ServiceNow proposition.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n Ref. No – FB04231061\u00a0<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#103f66″ width=”63%” width_tablet=”63%” width_phone=”80%” width_last_edited=”on|phone” custom_padding=”|20px|0px|20px|false|true” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|20px||20px|false|true” global_colors_info=”{}” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_blog fullwidth=”off” posts_number=”3″ include_categories=”18″ excerpt_length=”150″ show_author=”off” show_date=”off” show_pagination=”off” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Arial||||||||” body_font=”Arial||||||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer Section” _builder_version=”4.24.3″ background_color=”#f6f9fc” background_image=”https:\/\/www.fidelsoftech.com\/news-and-blogs\/wp-content\/uploads\/2022\/08\/pages-divider.png” background_size=”contain” background_position=”top_center” custom_margin=”||0px||false|false” custom_padding=”40px||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.18.0″ custom_padding=”40px|0px|10px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” header_3_text_color=”#FFFFFF” header_3_font_size=”30px” header_3_line_height=”1.4em” background_color=”#103e66″ custom_margin=”||0px||false|false” custom_padding=”40px||170px|15px|false|false” global_colors_info=”{}”]<\/p>\n10 Best Practices to Follow for Successful and Optimal ServiceNow Implementation<\/h2>\n
1. Defining Business Needs, Goals and Making the Right Choice of Solution<\/h3>\n
2. Configuring ServiceNow Appropriately<\/h3>\n
3. Ensuring User Training<\/h3>\n
4. Scaling Up Gradually<\/h3>\n
5. Customizing Wherever Required<\/h3>\n
6. Using ServiceNow\u2019s Out-of-the-Box Functionality<\/h3>\n
7. Maintaining Data Quality<\/h3>\n
8. Going Live in Phases<\/h3>\n
9. Monitoring, Adjusting, and Regular Updating<\/h3>\n
10. Getting Expert Assistance<\/h3>\n
Related Blogs<\/span><\/h3>\n
Call us<\/h3>\n