Ossiey currently leads the Account Management team at Fidel and comes with a rich experience of 28+ years in the ITES industry. He has previously held pivotal roles with leading organizations.

He started his career at Fidel as a Localization Project Manager, later was entrusted with responsibilities for handling Vendor Management, and more recently has helped grow Fidel’s Localization business by heading the Account Management for Fidel’s key clients since past 7 years.

He is an expert with the responsibilities entrusted to him and is a demonstrated leader of the team. He believes in leading by example, is a good team player, is aware of people and processes, and works towards providing the right solutions for his organization.

Fidel’s global clients feel free to discuss their Localization requirements with Ossiey. He is instrumental in analyzing client-side business requirements, proposes workable solutions, arrives at competitive rates which work for all, while also leads and coordinates with internal teams for ensuring consistent service delivery in a timely manner with no missed opportunities and deadlines.

He is good at identifying opportunities to grow business with existing clients and generates sales, including upselling and cross-selling. He acts as the main point of contact, liaising with client-side decision makers to ensure business continuity with Fidel’s existing clients.

He keeps himself updated with the latest localization-related news for gaining a better understanding of current industry trends and customer needs. He works closely with the Top Management for discussing changes in business trends and formulates strategies for aligning Fidel’s services with client requirements.

Sunil has 25+ years of experience in Software Development and IT Services Delivery. He has worked at client locations in USA, Canada, Japan. He has setup Offshore Development Centre, Domain & Product COEs, handled leadership role like Program Manager, Account Manager and Delivery Head for teams of 150+ developers, BA & QA engineers.

At the helm of our technological endeavors is a visionary leader, a seasoned professional, and a driving force in the realm of cutting-edge solutions. Meet Mr. Shailesh Shinde, our Senior Program Manager, with 24+ years of professional experience and a trailblazer in the fields of Artificial Intelligence, Localization Engineering, Software Development Planning and Design, and a maestro in navigating the ever-evolving landscape of web technologies.

With a wealth of experience and a proven track record, Shailesh is the driving force behind our technological initiatives. Specializing in Artificial Intelligence, he brings a unique blend of strategic vision and hands-on expertise. Leading with a passion for innovation, he ensures that our projects are not just at the forefront of current trends but are future-proofed for the challenges that lie ahead.

In an interconnected global landscape, localization is paramount. Shailesh spearheads our Localization Engineering efforts, ensuring that our products and services seamlessly adapt to diverse cultural and linguistic contexts. By leveraging state-of-the-art technologies and industry best practices, he ensures that our offerings resonate with audiences worldwide.

Crafting the blueprint for success, Shailesh excels in strategic software development planning and design. With an acute understanding of market dynamics and user needs, he guides our development teams to create solutions that not only meet but exceed expectations. From concept to execution, he ensures a seamless and efficient development lifecycle.

Execution is where the vision becomes reality, and Shailesh is the maestro of this orchestration. Through meticulous project management and a keen eye for detail, he ensures that every phase of development is executed flawlessly. The result is not just software – it’s a testament to precision, quality, and a commitment to excellence.

The digital landscape is ever-evolving, and Shailesh is at the forefront of it all. From the latest web development frameworks to emerging technologies, he navigates the dynamic world of web technologies with finesse. This ensures that our solutions not only meet the current standards but set new benchmarks for the industry.

Behind every successful project is a cohesive and motivated team, and Shailesh is an exemplary team leader. With a focus on mentorship, collaboration, and fostering a culture of continuous learning, he empowers our developers to push boundaries and achieve their best work.

Technically competent professional with over 24 years of experience in the areas of Practice Head, Delivery Management, Project Management, Account Management, Product Development, Quality Management (ISO 9001-2008), Customer Relationship Management, Systems Engineering, etc.

Harshad Gaikwad is Practice Head for Enterprize Solutions like ServiceNow, Infor Syteline, PowerBI, Power Automate, Automation Anywhere, Bule Prism, to name the few.

Harshad has strong competence in providing effective business solution and technical architecture to leverage technology in creating revenue opportunities.

Harshad has proven his ability in communicating solution strategy and product offerings with the Clients, Key Decision Makers and Stakeholders as well collaborate with Senior Management for providing strategic inputs and IT vision for implementing new technologies.

Harshad has comprehensive understanding of project management life cycle and monitoring progress with respect to time over-runs for timely execution of projects and steering delivery management for technical deliverers.

Passionate Project Manager with 17+ years of experience in Localization field. Successful senior leader skilled at planning, executing strategies and enhancing quality of deliverables with scientific approach and effecting communication. PMO member for Japanese Department, responsible for standardizing and following project management processes, policies and methods with in organization. Responsible to provide guidance to resolve technical and process related problems in project-related tasks.

Qualified and trusted leader, efficiently managing Japanese clients over 10+ years. Completed Masters in Data Science and independent researcher. Holding certifications in Japanese and Spanish Languages. Research paper presented on “Machine and Memory tools in Translation” in International Conference on Technology and Globalization in Multilingual Context held in Year 2012.
Research on Computer Vision and Optical Character Recognition, paper submitted to 8th IEEE UPCON 2021 International Conference.

Finalist for Globant Award 2021 – Category of Digital Leaders from India, “Women That Builds” edition. Cover Story for Brandz and Success Magazines (April 2022), Interviewed in Business connect Magazine (December 2022), Story appearing in book titled “Inspiring Business Leaders” (April 2023).

Received many national and International Awards in Education and Research fields.
To name few of them as:

• Awardee for India’s Top 50 Women Icon Award (Year 2021)
• “World Women ICON 2022”, Research Excellence Award from Institute of Scholars Bangalore
• Excellence Award for Women Researcher for 20-21 from NEBA